Number of comments: 11 The service industry ain't what it used to be...This morning, my friend John sent me the link to a story about poor customer service on United Airlines:Not-So-Happy FlyingLast week, I wasn't so happy with United Airlines myself. After two phone calls trying to get them to load a subtitled movie [...]
Number of comments: 1 On Friday morning, our last full day on Oahu, we headed over to the Hawaii School for the Deaf and Blind. We were met by Harry Hayler, the school counselor, who gave us a tour of the school. The school currently has 72 deaf and deaf blind students and no [...]
Number of comments: 6 Yesterday was a day of adventure. Early in the morning, we headed out to Wai'anae Boat Harbor on the north shore of Oahu to board the Hoku Nai'a for a dolphin cruise. We almost missed the boat, as we couldn't find the entrance to the harbor. The boat captain was' [...]
Number of comments: 3 Good grief, it's already Thursday. Our time here in Oahu has flown by. Yesterday, we headed out to the Dole Plantation on the northwest side of the island. A small train took us around the plantation where we viewed the various crops that are farmed there. Can you guess my' [...]
Number of comments: 5 We headed back over to Pearl Harbor yesterday to tour the U.S.S Bowfin submarine and the U.S.S. Missouri battleship. Once we were on board the Bowfin, we met an intepreter, Vanetta, who was the staff person explaining the operations compartment in the submarine. Vanetta moved to Hawaii from Ohio to [...]
Number of comments: 10 Ok, pinch me. Here I am in Oahu with my parents and my sister. Yesterday, we headed out to Pearl Harbor and spent the entire day there. We aren't finished-- we're heading back out there to see the U.S.S. Missouri and Bowfin. This trip came about quite suddenly and unexpectedly. [...]
Number of comments: 3 Just a week ago, I was hanging around a bunch of great people from the SOBCon'08, cruising on Lake Michigan with a rum and coke in my hand. I had the opportunity to meet Robert Hruzek from Middle Zone Musings. You can see him in the photo above if you' [...]
Number of comments: 14 Have I told you about ooVoo
lately?
I don't work for the company and there's no financial incentive for me to promote this, but I'm going to tell you about ooVoo because it's an amazing tool for communication over the internet.
I first used ooVoo when I participated in "My" [...]
Number of comments: 11 Remember when I had the drive-thru window shut in my face (not once, but twice!) back in January? The issue continues to ripple on. In April, it was the subject of Laurel Papworth's presentation at the RMIT Communicator of the Year event in...Australia. That's right, Steak 'n Shake has gone' [...]
Number of comments: 2 On Friday night, the SOBCon bloggers hopped on board for a cruise down the river and out to Lake Michigan. During the week, we were keeping an eye out on the weather as Chicago is known for making fools out of the local weathermen. Friday called for severe thunderstorms in [...]
Number of comments: 2 I'm sitting at home now with Stephen Hopson from Adversity University and we just finished talking about what an amazing weekend it was for us at the SOBCon '08. Like Stephen said, "It's all about the love." And there was plenty of it this weekend. So here are some pictures' [...]
Number of comments: 8 "It's singing time and laughing time and playing time and now it is my favorite time, signing time!"The first time I saw a tape of Signing Time, I couldn't get the lyrics out of my mind. I suspect that's one of the reasons that Signing Time has become successful in' [...]
Number of comments: 5 I'm having a bad hair day today. I'm praying that the rain gods will take their dance somewhere else tomorrow. Raindrops and my hair don't mix well. Why all this concern? Well, I'm heading downtown to the SOBCon '08 and the forecast calls for rain.And possible thunderstorms. Ah, but who' [...]
Number of comments: 4 I've been hanging out at Wendy Piersall's new place--SparkPlugging, and I'm liking the digs very much. Wendy took her personal blog and grew it into a network with 17 other bloggers writing for her. And she has plans to expand her site even more!Wendy started her blog as "Emoms At'" [...]
Number of comments: 3 It was one of those weekends with nary a break! On Saturday morning, I headed out to Egg Harbor Cafe to join the gals from my Deaf Women's club for breakfast. Egg Harbor has to be my number one favorite restaurant for breakfast. Their breakfasts are so delicious and their' [...]
Number of comments: 4 I met Marlene for the first time last summer. She and her husband Dale stopped by my parent's house on Christie Lake to spend the day with us. My sister Linda met Marlene and Dale through the local Deaf Clubs in Michigan and they quickly bonded. Together, they worked the' [...]
Number of comments: 8 I haven't been doing memes but after being tagged by KW and Moxie Mocha I figured I'd play along. After all, it's all about me, me and me, and you know how much I love talking about me all the time. What was I doing 10 years ago:Let's see, ten [...]
Number of comments: 6 Come and join me and June Prusak tomorrow night at Chicago Hearing Society. I'll be sharing my experience of being denied service at a Steak 'n Shake restaurant and tips on how to advocate. NATIONAL CRIME VICTIMS’ RIGHTS AWARENESS WEEKChicago Hearing SocietyVictim Assistance Program invites you toThe Victim Rights Awareness [...]
Number of comments: 0 Yesterday, I spent the day refereeing at the Harper Deaf Volleyball tournament. There were about 300 people there with hands flying everywhere (including a couple of cuers). This tournament brought back a lot of memories, for my first introduction to volleyball was in college, when I played for the NIU [...]
Number of comments: 3 "I don't want to go to this award thing!" my daughter announced on Thursday morning. Lauren was selected for a STARS award at her middle school and we were heading to the breakfast event. Getting her out the door was like pulling teeth. Eventually we made it to the school' [...]
Number of comments: 3 The Southtown Town Star posted an update on the case of Dawn Nile's murder:Gary Albert Pleads InnocentDawn was a deaf student at Hinsdale South High School and she was found murdered in March of 1981. Gary was held in jail on a one million dollar bond and his family bailed' [...]
Number of comments: 5 I've been purple for a few months now. Before that, I was a dedicated I-711 user and IP Relay and I still am-- except now all of my favorites are rolled into one. The three companies merged and now I'm a purple employee. Yes, that's right, I work for Hands' [...]
Number of comments: 5 Jennifer Laycock tackled the issue of how negative campaigns against competitors rarely serve a positive outcome in her post, Spite is not a Marketing Strategy. Jennifer encourages companies to make themselves stand out from their competitors in a different way, a way that highlights something positive about their company. In [...]
Number of comments: 9 Today was nuts. I went food shopping at 2:45 and picked the youngest kiddo up at 3:30. Together, we put the food away and Steven tossed dinner in the oven while I hopped in the car to pick up Lauren at school. She stayed after school to play volleyball. As [...]
It's another week and Marlee Matlin is still kicking up her heels each week on Dancing with the Stars. I missed Monday's show as I was on a plane coming home from California. Last night, I spoke to a group of parents up north and came home just in time [...]